Can shared services really deliver? Join our live Q&A

Debate the perks and pitfalls of shared services projects with our panel of experts on Friday 17 February – post your questions


Photograph: Alamy

The use of shared services continues to gather pace within the public sector, with local authorities and central government departments and their agencies regularly announcing new initiatives.

Often, the model is associated with the most vanilla elements of an organisation’s infrastructure – telecoms, back office services and the like – but can it deliver when it comes to higher value services?

In our latest Guardian Government Computing live Q&A we’ll discuss best practice for transitioning to shared services, how to move from sharing commoditised ICT elements to more complex arrangements, and when it’s best to forego shared services altogether and go it alone.

From what infrastructure is needed to underpin successful shared services to its common pitfalls and how to avoid them, we’ll be discussing how and where shared services can really deliver with an expert panel including:

• Simon Banks, head of service delivery, MLL

• Rachel Bruce, digital infrastructure director, Jisc

• Chris Cox, programme manager, Cheltenham borough council

• Kevin Dicks, chief executive, Bromsgrove and Redditch councils

• Andrew Fawcett, head of product development, NYnet

• Michael Leach, chief executive, Itso

To join in the discussion, just register to become a member of the Guardian Government Computing network and post your question in the comments section below.

The live Q&A will run from 12-2pm on Friday 17 February, but questions can be posted in advance either below or through Twitter using the #ggcsharedservices hashtag.

Post your comment below now to join in the discussion.

This article is published by Guardian Professional. For weekly updates on news, debate and best practice on public sector IT, join the Government Computing Network here.